Small Businesses have taken it on the chin during the pandemic. A survey of small businesses by Florida State University researchers found that 15% of those studied have closed their doors permanently as a result of the COVID-19 shutdown.
How are entrepreneurs and business owners supposed get through this? Fortunately there are a few company that are helping. Joining Joe this week is Victor Ho, the co-founder & CEO of Fivestars, a software startup that help communities and businesses thrive and strengthen relationships with their customers.
About Victor Ho:
Victor is the co-founder & CEO of Fivestars, a software startup aimed to help communities and businesses thrive and strengthen relationships with their customers.
Ho grew up in Southern California and scored a 1600 on his SATs in high school. Shortly after, he attended UC Berkeley and triple-majored in Rhetoric, Business Administration, and Industrial Engineering.
After graduating from college, Ho began his career as an investment banker at Goldman Sachs. As a top consultant at McKinsey & Company in New York, he helped multiple Fortune 500 companies manage and build their loyalty and customer retention programs.
Eventually, Ho launched FiveStars with Matt Doka in 2010, whom he knew from working at McKinsey. In July, 2011, the company launched its product: a universal customer loyalty card called Fivestars and found early success. To date, the company has raised $105M in funding from top tier investors like Menlo Ventures, Lightspeed, HarbourVest, Y-Combinator, and DCM.
Hosted By: Joe Pardavila